Comcast, Time Warner and other cable Internet providers periodically raise the guaranteed download and upload speeds for their various Internet service tiers in order to remain competitive in the marketplace.
And when they do, they usually email their customers to let them know they’ve received a bump in their connection speeds.
When necessary, they’ll also let the customers know that they’ll need to order a new updated modem in order to actually take advantage of the faster data transmission speeds provided by their plan.
The problem is, many customers either don’t receive the notification emails about the needed modem upgrades or the emails get lost in their junk folder. [Read more…]
Back in the early days of home computing, most users had to connect their computers to the Internet using a dial-up analog modem.
If you’re one of the millions of Americans who subscribe to broadband Internet service through Xfinity, Charter or another Internet Service Provider (ISP), you most likely rent your modem from them.
Last month Comcast