Your daily dose of practical, easy to follow tech tips!
Another day, another scam. This one is perpetrated via an email that claims to be from Google – but it isn’t.
The subject line of the scam email varies, but it usually is something like “Lookout Notice” or “Mail Notice“. If you happen to accidentally open the email, you’ll see text similar to this: [Read more…]
Question from Margie H.: Hi Rick. I have an iPhone 5s and sometimes I want to delete just one or two text messages from a conversation without deleting the rest of the messages. I just can’t figure out how to do it.
How can I delete just the messages I want to get rid of without trashing the whole conversation?
Rick’s answer: [Read more…]
Question from Fran A.: I have a problem Rick. Somehow the start pages of all my web browsers have gotten changed to Tuvaro Search Engine and I can’t get rid of it. Even if I manually reset my home page back to what it was before, the browsers always open up to Tuvaro Search.
I ran my AVG Antivirus, Malwarebytes and Spybot and none of them got rid of this thing. Of course I also tried removing it with the “Uninstall a program” thingy, but that didn’t work either. Can you tell me how to remove Tuvaro from my browsers?
Rick’s answer: [Read more…]
If you have an account with the URL shortening service Bitly, the company recommends that you log in to your account ASAP to change your password and reset your API key.
Of course this will only affect you if you actually have an account with Bitly. It’s entirely possible to use the service to shorten a URL without opening an account, and plenty of people do.
If you do have a Bitly account, follow these steps to change your password and reset your API key: [Read more…]
Question from Bethany Y.: Comcast just replaced my old cable modem with a new Xfinity Modem/Router (Model # SMCD3GNV). The wired connections work perfectly, but I can’t get any of my wireless devices to connect via Wi-Fi.
The Wi-Fi signal is very strong and I’ve checked the Wi-Fi settings several times and everything seems to be correct. But I just can’t get any of my devices to connect.
Any idea how to fix this? I called Comcast tech support 3 times and the foreigners on the other end of the line can’t help me.
They finally scheduled a service call from a technician but they won’t be here for almost a week! I need my Wi-Fi working ASAP!! I really hope you can help me.
Rick’s answer: [Read more…]