Rick's Daily Tips

Q&A: How can I check my computer’s RAM for problems?

Posted on December 22, 2020

Question from Mac G.: I have a four year old Acer laptop that recently started crashing to blue screens at random times.

A first it would only happen about once or twice a month but now they’re popping up at least once a day.

I thought it might be a software issue so I followed your instructions for resetting Windows 10 but that didn’t help. The blue screens continued popping up even with no programs installed.

My next thought is maybe my computer has a RAM chip that went bad.

First of all, what are your thoughts about the possibility of bad RAM being the problem?

And second, if you do suspect a RAM problem how’s the best way to check the RAM to see if it’s in fact bad?

Rick’s answer: [Read more…]

Q&A: Why can’t I uninstall Chrome from my computer?

Posted on December 21, 2020

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Question from Heather G.: The Chrome browser on my Windows 10 PC keeps crashing on me.

Sometimes it’ll just freeze and other times the window just blanks out and turns white. It happens every time I load Chrome, but sometimes it’ll take a couple of minutes.

I tried to uninstall Chrome using the “Add or remove program” thingy in Control Panel, but it gives me this error message:

“Please close all Google Chrome windows and try again.”

It does this even though there are no Chrome windows open. Rebooting doesn’t help either. How can I delete Chrome from my computer so I can reinstall it?

Rick’s answer: [Read more…]

Q&A: Does my PC still need an antivirus app if I have Xfinity xFi Advanced Security?

Posted on December 18, 2020

Rick’s Tech Tips Newsletter

Question from Mike: I have been a customer of Comcast internet for many years and have been happy to utilize Norton Security that was provided free to Comcast customers.

Recently Comcast has indicated that the Norton Security online will no longer be available after January 1, 2021.

Instead Xfinity xFi Advanced Security is already included at no charge.

They say we will have a full security solution with the Xfinity xFi advanced security.

Is this true that we don’t need any additional security to replace Norton Security?

[Read more…]

5 CTV monetization tips for publishers

Posted on December 17, 2020

In 2020, social video marketing became an integral part of a communication plan for video producers, advertisers, educators, and people from the entertainment industry.

Creating videos is easier than it has ever been before. What’s more, this format allows global sharing and enjoys popularity around the globe.

The latest trend in the world of video content is Connected TV (aka CTV), a method of watching TV programs via the Internet using a smart TV or portable streaming device. [Read more…]