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The more security tools you buy, the weaker you might become

Posted on October 21, 2025

It’s a paradox that keeps IT directors up at night and leaves executives questioning their cybersecurity budgets…

You invest in best-in-class tools for endpoint protection, cloud security, and network monitoring, expecting to build an impenetrable fortress. Yet, with every new solution you add, your organization’s actual security posture can begin to crumble.

This counter-intuitive reality stems from a critical problem known as “alert fatigue.” Your security team, tasked with protecting your most valuable assets, becomes so overwhelmed by a constant flood of notifications that they lose the ability to distinguish real threats from background noise. In this chaos, the most dangerous attacks are the ones that slip through unnoticed.   [Read more…]

What happens after the “Oops” click? The anatomy of a phishing attack

Posted on October 21, 2025

You open an email. Maybe it’s from “IT Support” requesting you verify your login, or a “shipping notification” for a package you don’t recall ordering. You click the link, and for a fleeting second, a pit forms in your stomach. Was that… real?

That moment of uncertainty is something countless employees face every day. You might think a suspicious click is a rare mistake, but phishing simulations show that when users do click, a staggering 60% proceed to enter their credentials. The door to your business network is suddenly wide open.   [Read more…]

Is there an easier way to build employee schedules?

Posted on October 21, 2025

Scenario: It’s 9 PM on a Sunday and I just got a text from an employee who can’t make their opening shift tomorrow. My whole Monday morning is now about damage control. This happens every week. I’m tired of the constant last-minute changes. Is there a smarter way to build and manage our employee schedules?

This is a scenario countless managers know all too well. The constant stress of plugging holes in the schedule, the late-night texts, and the feeling that you’re always one call-out away from chaos can be exhausting. You’re not just imagining it; this instability is a common and deeply frustrating challenge.   [Read more…]

Q&A: Which is better, Wi-FI or a wired Ethernet connection?

Posted on October 19, 2025

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Question from Kalin:  I really love your blog Rick, especially how you answer people’s tech questions.

I know that most of the questions you answer are practical in nature but mine is somewhat theoretical so I hope you won’t mind answering it for me.

The question is this: If you have a choice, do you prefer using a wired Ethernet connection or Wi-FI to connect to the Internet?  [Read more…]

Q&A: How can I prevent a Facebook friend from seeing my posts (without unfriending him)?

Posted on October 18, 2025

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Question from Elaine:  I have a very annoying Facebook friend who drives me nuts on there, but for practical reasons I can’t unfriend him.

I have already unfollowed him to prevent his posts from showing up in my newsfeed.

My question is how can I prevent him from seeing MY posts as well?  [Read more…]

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