Your daily dose of practical, easy to follow tech tips!
Question from Kevin: Can you settle an argument between me an my cousin?
I told him that smart phones are really just small computers that are designed to make phone calls.
He said that since you can’t install programs on them or hook them to printers and stuff they can’t really be considered computers.
I think I’m right, but so does he. In your opinion, which one of us is right? [Read more…]
Like most Americans you have probably had the unfortunate experience of having to wait on hold for what seemed like an eternity while customer service reps were “helping other customers”.
Most of us probably agree that calling customer service is about as pleasant as eating broken glass for breakfast, but what most folks don’t know is that it was intentionally designed to be that way.
Question from Tina: I currently use the Google Authenticator app on my phone to retrieve the Two-Factor Authentication codes for logging into my online accounts.
I’m getting ready to buy a new phone and I want to make sure I won’t do something that gets me logged out of my accounts with no way to retrieve the codes to log back in.
Is there a simple way to transfer the Google Authenticator app to a new phone without messing everything up in the process? [Read more…]
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Every week I receive hundreds of questions for the Tech Q&A section of my blog, and one question I get asked on a regular basis is “What’s the best upgrade I can make to speed up my computer?”
In times past my answer was always the same: add more RAM!
But I’m afraid that’s no longer true in most situations…
As you probably know, the scammers of the world are getting more creative and more brazen by the day.
Unfortunately, the Internet has made it far too easy for fraudsters to target victims in other states, and even other countries.
Many scams go after credit card and/or bank account info, but there’s an entirely different class of monetary scams in which the scammers ask you to send them gift cards instead of your financial info. [Read more…]