Have you ever had your Facebook account taken over by a hacker?

Or have you ever forgotten your Facebook password and had to use Facebook’s Account Recovery tools to get back into your account?

If so, you know how difficult it can be to regain control of your own account once it has been hacked or you have forgotten your login info.

I receive several frantic requests for help every week from folks who’ve had their Facebook accounts hijacked or they forgot their passwords, and the sad thing is I’m unable to help them in many of those situations.

If a hacker breaks into your Facebook account and changes your login information or you forget your password and no longer have access to the email address or phone number you set the account up with, it can be virtually impossible to get back into your account.

The problem is Facebook’s automated “Account Recovery” tools. In short, they are seriously broken and virtually useless in many common situations.  [Read more…]