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Q&A: How can I find out the exact date when a computer was purchased?

Posted on July 7, 2019

microsoft-windowsQuestion from Kenneth L.:  My friend and I have had the exact same HP laptop for over 4 years.

He insists that he bought his laptop several months before I bought mine, but I’m certain that I bought mine first.

Is there any way to tell which computer was bought first? We have a sizable bet riding on the outcome.

Thanks!

Rick’s answer:   [Read more…]

Q&A: Why won’t Fiverr let me use the money in my account to pay for a gig?

Posted on July 3, 2019

fiverr-logoQuestion from Lee W.:  I recently completed a gig that a buyer had purchased from me on Fiverr.

That left me with $4 in my Fiverr account (and the $4 has cleared, making it available for use).

I tried to use that $4 as partial payment for a gig that I want to order but the order page takes me directly to PayPal where it tries to collect the entire $5 without using the $4 that’s in my Fiverr account.

I know that I’ve used my Fiverr account balance to pay for gigs before, but it won’t let me do it now. Why not?

Rick’s answer:   [Read more…]

Q&A: Can someone cause trouble for me if they know my IP address?

Posted on July 2, 2019

generic-ip-addressQuestion from Kailey.:  I need help, Rick.

Someone I don’t even know sent me a message on Facebook. He said he has my IP address and he’ll use it to get me into trouble if I don’t agree to accept his friend request.

I don’t know this man and I don’t want to become his friend. What kind of trouble can he cause for me if he really does know my IP address?

Rick’s answer:   [Read more…]

Q&A: Is it possible to recover the files from a drive that was formatted by accident?

Posted on June 30, 2019

Question from Jane C.:  I made a huge mistake Rick and I hope you can help me.

I accidentally clicked “Format” on the wrong drive and ended up formatting a USB flash drive with over 100 important photos on it!

Is there any way to “unformat” a drive that was formatted by mistake? Or maybe there’s some other way to retrieve the files?

I’ll be heartbroken if I’ve lost all those pictures!

Rick’s answer:   [Read more…]

Q&A: Is there a way for an Admin of a Facebook group to remove the group’s creator and ban him from the group?

Posted on June 22, 2019

Question from Kelly:  I’m an admin on a large Facebook group that now has over 60,000 members.

This is a wonderful group that discusses ways for people to assist loved ones who suffer from a certain debilitating disease.

The problem is the person that created the group (who is also an admin) has stopped making useful posts and now posts nothing but SPAM. I have a feeling he’s selling posts on the group to third-party businesses.

My question is do you know of a way to kick that person out of the group and ban him? Everything I’ve read says I can’t but I thought maybe you know of a way to do it.

Rick’s answer:  [Read more…]

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