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6 tips for doing your own Tech Support for most any tech problem

Posted on January 2, 2026

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I often hear from readers how much they hate having to contact “Tech Support” when an issue arises with their computer or one of their other gadgets.

As you probably know, calling Tech Support is usually about as much fun as having a tooth pulled without an injection of Novocain.

Well, truth be told, the Tech Support experience is often intentionally designed to be frustrating because some companies would rather have you resolve the issue on your own instead of utilizing their Support system.

Luckily, there are a few things you can try that just might help you resolve your issue without having to call Tech Support at all:  [Read more…]

12 recommended New Years Resolutions for staying safe in 2026

Posted on January 1, 2026

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Well, the year 2026 has arrived and I hope it turns out to be the best one ever for you.

As you know, hackers and scammers are busier than ever, always on the prowl for ways to steal your identity and separate you from your hard-earned money.

With that in mind, here are my recommended New Years Resolutions that can help protect you and your valuable assets (both tangible and otherwise) while you’re online: [Read more…]

4 ways to retrieve the files from an old PC’s hard drive

Posted on December 28, 2025

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It seems that every week I receive at least a couple of frantic emails asking me if there’s any way to retrieve the files from a computer’s hard drive after the machine has gone belly-up.

Luckily, many times the answer is YES!

I have covered each of the following methods before, but I thought it might be helpful if I simply list them all in a single post.  [Read more…]

Is a picture still worth a thousand words?

Posted on December 27, 2025

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There was a time when photographs were widely considered to be the ultimate “proof” in situations where there was a dispute or disagreement of some kind.

In fact, photos carried such weight that criminals often simply decided to confess to their crimes after being confronted with photographic evidence rather than try to plead their innocence.

But the days when we could confidently take at picture at face value are now long gone thanks to the wide use of Adobe Photoshop and AI generated images. [Read more…]

How to prevent getting locked out of your own Facebook account

Posted on December 25, 2025

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I receive frantic messages on a regular basis from folks asking for help getting back into their Facebook accounts because they have somehow gotten locked out of them.

Sometimes I’m able to help them reset their password and log back in with no problems, but all too often a simple password reset doesn’t work for them.

And sadly, in situations like this Facebook’s “Account Recovery” tools can be pretty close to useless. [Read more…]

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