Q&A: Why is my FAX machine taking down my Internet connection?

dsl-filterQuestion from Roger:  Rick, I’ve had DSL through Verizon for 3 years with no problems whatsoever till 3 days ago when I installed a new FAX machine. Whenever the FAX machine is connected to the phone line my Internet stops working until I unplug it.

Before I bought this FAX machine I’d never had one connected to my phone line before. I’d always just used eFax. It’s hard to believe that one piece of equipment can stop the Internet connection dead in its tracks, but it does.

Do you know what I need to do to fix this problem? It’s a pain having to stop using the Internet and plug in the FAX machine every time I need to use it (which is several times a day).

Rick’s answer:  [Continue Reading]

Q&A: Will CCleaner run on a Macbook Pro?

ccleaner-logoQuestion from Helen S.:  Hi Rick. Based upon your recommendation, I’ve been using CCleaner to keep my Windows 7 laptop cleaned out and optimized for some time now. I really appreciate you telling us about things like this!

My daughter just bought a brand new MacBook Pro and I was wondering if CCleaner will work on it to? If it will I’m planning to buy her a copy and help her install it before she heads back to college after the holidays.

Rick’s answer:  [Continue Reading]

Great Deal: Save $40 on the best selling color printer on Amazon

daily-deal-6The Epson XP-310 Wireless Color Photo Printer with Scanner and Copier is the best selling color printer on Amazon, and right now you can pick one up at a whopping $40 off!

The XP-310 is wireless, which means every computer and mobile device that’s connected to your home or office Wi-Fi network can use it without having to run any wires.

This is an outstanding printer in my opinion, and the 1,500+ satisfied owners who left positive user reviews on Amazon seem to agree.

Click here to read more about this fantastic deal on the Epson XP-310 Wireless Color Photo Printer with Scanner and Copier at Amazon.

Note: The links in this post are affiliate links.

Going on vacation? Take a cheap pre-paid phone and leave your smart phone at home.

prepaid-phoneEveryone deserves a nice vacation every now and then, but if you’re like me you’d rather not have to deal with some of the headaches that can arise while you’re enjoying a short break from everyday life.

These days one of the most common vacation headaches is having an expensive smart phone stolen, lost or damaged while you’re splashing around in the surf or checking out the shops of your favorite resort town.

Replacing a damaged smart phone is a big enough hassle in itself, but even worse is having to deal with the aftermath of losing one altogether or having it get stolen. [Continue Reading]

Q&A: Why does my Windows 7 say it’s not genuine?

windows-7Question from Carol:  Hi Rick. I paid a man I used to work with $220 to install Windows 7 Ultimate on my Dell laptop (it originally came with Windows Vista). Now every time I boot the computer into Windows it tells me that my Windows isn’t genuine.

I tried to call him to ask him to fix this error, but his phone has been disconnected and I don’t know how to get in touch with him. What should I do to get this fixed? I really appreciate your help.

Rick’s answer:  [Continue Reading]

How to uninstall Modern Apps in Windows 8.1

windows-8-1If you’ve been using Windows 8.1 for a while, you probably already know how to uninstall Desktop programs with the Control Panel’s “Uninstall a program” utility.

But you have also probably noticed that you cannot uninstall Modern Apps (that have tiles on the Start Screen) that way.

Well, it’s actually just as easy to uninstall a Modern App as it is to zap an unwanted Desktop program. In fact, it’s even easier because you can uninstall multiple apps at the same time! Here’s how: [Continue Reading]

Q&A: How can I “flip” the contents of my screen 90 degrees?

windows-7Question from Tammy G.:  Hi Rick. I have a problem that I need your help with, and it just might be one you’ve never seen before.

In order to display more of my Facebook news feed without having to scroll so much, I asked my husband to build a stand for my 23″ Samsung wide screen monitor that allows me to use it on its side in a portrait orientation.

The problem is the screen contents are now laying on their side to where you have to turn your head sideways to read it. This image shows what I’m talking about: [Continue Reading]

Review: Logitech Wireless Illuminated Keyboard K800

logitech-wireless-illuminated-keyboard-k800If you do a lot of typing, the keyboard is arguably the most important part of your computer.

It’s also one of the most neglected parts when it comes time to buy a new PC. We just don’t usually give the keyboard much consideration until we get the new computer home and begin typing on it.

If your current keyboard is acting flaky or you just don’t like the way the keys feel and respond to your touch, you might want to strongly consider replacing it with a better model. [Continue Reading]