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It’s no secret that Microsoft products dominate the landscape in the world of personal and business computers.
After all, Windows is far and away the most popular operating system on the planet for laptop and desktop computers.
What’s more, virtually every major company (and countless small ones as well) uses MS Office in their workplace.
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I often hear from readers how much they hate having to contact “Tech Support” when an issue arises with their computer or one of their other gadgets.
As you probably know, calling Tech Support is usually about as much fun as having a tooth pulled without an injection of Novocain.
Well, truth be told, the Tech Support experience is often intentionally designed to be frustrating because some companies would rather have you resolve the issue on your own instead of utilizing their Support system.
Luckily, there are a few things you can try that just might help you resolve your issue without having to call Tech Support at all: [Read more…]
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New scams are hatched up every day, and they seem to get more sophisticated all the time.
A perfect case-in-point is the deceptive “Apple Tech Support” scam that’s making the rounds right now.
The scammers do their dirty deeds by spawning fake pop-up warnings on your Apple device telling you that malicious code has been found on your device and your personal and financial information are at risk. [Read more…]
There are few things in life more frustrating than having to place a call to Tech Support. No matter what, it seems like it’s always a hassle!
First, you have to spend a good chunk of your day on hold, then once your call is answered you have to endure a seemingly endless line of questions that have little to do with the problem at hand.
Being prepared can help take the sting out of the process. Here are a few tips for making your next Tech Support call as painless as possible: [Read more…]
Like most Americans you have probably had the unfortunate experience of having to wait on hold for what seemed like an eternity while customer service reps were “helping other customers”.
Most of us probably agree that calling customer service is about as pleasant as eating broken glass for breakfast, but what most folks don’t know is that it was intentionally designed to be that way.