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Q&A: Can I reset a laptop if I don’t know all the passwords?

Posted on September 14, 2022

Question from Barry:  I bought an Acer Aspire S7-391 laptop with Windows 8 at an estate auction.

I took a chance on it because it looks brand new and I was able to buy it for only $20. I’m hoping that’s a good deal (LOL).

Once I got the laptop home and booted it up I found out that it has 3 user accounts on it.

The machine boots up fine into an administrator account that doesn’t have a password on it. The other two accounts I can’t get into because they do have passwords (and I don’t know them).

I’d like to reset this machine back to the factory default setting so I can I install Linux on it. Can you tell me how to do the reset?  [Read more…]

How to make your Windows 10 PC run like new again

Posted on May 15, 2022

I frequently receive questions about speeding up computers that have become sluggish over time or fixing problems that prevent Windows from working as it should.

There are a number of different responses that I usually have for those questions, and the one I give depends on the actual issues they are experiencing with their machines.

[Read more…]




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