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Q&A: Why does the touch screen on my iPhone 6 Plus stop working at random times?

Posted on December 18, 2015

iphone-6-plusQuestion from Gracie:  The touch screen on my iPhone 6 Plus has started freezing up on me at random times.

There doesn’t seem to be any kind of pattern as to when the issue arises. The screen just stops responding to taps and swipes on occasion. It will usually start working again after a few minutes if I just leave it alone and don’t touch it.

This is really irritating because I can’t even answer a call if it comes in when the screen is froze. Can you tell me how to fix it?

Rick’s answer:   [Read more…]

Apple repairing some iPhone 6 Plus devices due to blurry images

Posted on August 23, 2015

iphone-6-plusApple’s iPhone 6 Plus has earned a reputation for taking amazing photos with its integrated iSight camera, but some of the phones have been found to capture blurry images.

The problem is caused by a defective component in some of the iSight camera modules that were installed on phones sold between September 2014 and January 2015.

If your iPhone 6 Plus is producing blurry photos, enter its serial number on this page to see if it qualifies for a free replacement iSight camera module. If it does, you’ll find information on that page explaining how to go about having your phone serviced.

Existing Sprint customers can now lease an iPhone 6 for $5 per month

Posted on October 15, 2014

sprint-logoSprint has just announced the roll-out of a $15 per month “Customer Loyalty Credit” for existing customers who wish to upgrade to the new iPhone 6.

The $15 credit will be applied directly to the customer’s monthly bill, effectively reducing the iPhone 6’s monthly lease fee from $20 to just $5.

The lease contracts signed under this plan will run for 24 months, after which the customer will need to choose between four options:  [Read more…]






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