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Q&A: Why is my computer only recognizing 4GB of RAM even though I installed 8GB?

Posted on August 11, 2017

ramQuestion from Shawn:  Hi Rick. Having recently read your post about adding RAM to speed up your PC, I just bought two 4GB Crucial RAM sticks to upgrade my Dell 755 desktop computer to 8GB.

This PC is running Windows 7 Home Premium 64 bit so it should recognize the entire 8GB, but for some reason it’s only recognizing 4GB. Do you think I have a bad RAM stick?

Rick’s answer:   [Read more…]

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