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Apple has added a new (and awesome) ‘Account Recovery’ tool to iOS 15

Posted on July 9, 2021

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I frequently receive frantic messages from folks who have managed to get locked out of their own Apple devices because they’ve forgotten their Apple ID password.

I usually reply to those requests for help by sending them the link to Apple’s Reset Password page.

If the stars are aligned just right and the closest creek hasn’t overflowed its banks most password reset attempts end in success.

However, in far too many cases the forgotten password simply cannot be reset using the tools Apple provides on that page.

[Read more…]

Q&A: How do I cancel my Apple Music subscription?

Posted on May 15, 2021

Question from Keisha L.:  I’ve been using Apple Music for several years but I recently signed up for a different service that I like better.

Since I don’t use Apple Music anymore I’d like to cancel my subscription. The problem is I don’t know how.

Can you tell me what I need to do in order to cancel my Apple Music subscription?

Rick’s answer:   [Read more…]

Heads-up: Your MacBook Pro might qualify for a free battery replacement.

Posted on February 16, 2021

Do you own a 2016 or 2017 MacBook Pro that won’t charge the battery past 1%?

If so, your machine just might qualify for a free replacement battery from Apple.

[Read more…]

You won’t believe Apple’s “fix” for iOS 14 update related issues

Posted on October 6, 2020

Did you update your iPhone to iOS 14 and immediately start having issues with the device?

Numerous iPhone users are complaining that the update to iOS 14 has resulted in shorter battery life and some apps failing to work as they should.

Even worse, a few users have reported that their phones are getting hotter than normal while using a wide range of resource-intensive apps.

Well, Apple has released this Support article explaining what you need to do to fix these iOS 14-related issues. And to be sure, you probably won’t like it.

In a nutshell, Apple is advising you to do the following: [Read more…]

Protect your Mac from viruses and other security threats with Avast Free Mac Security

Posted on May 18, 2020

avast-mac-security

One of Apple’s most successful marketing claims has always been that simply owning a Mac instead of a PC can help keep your computer safe from malware.

For many years that claim was valid, but unfortunately that’s no longer the case.

Recent studies indicate that the number of successful malware attacks on Macs has skyrocketed in recent years, and the problem is getting worse by the day.

And truth be told, Macs aren’t really as resistant to malware as previously thought.

Of course there’s still a LOT more malware out there targeting Windows PCs than Macs, but that’s little consolation considering it only takes one malware infection to ruin your entire day, especially if you get it by ransomware.  [Read more…]

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