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6 tips for doing your own Tech Support for most any tech problem

Posted on January 2, 2026

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I often hear from readers how much they hate having to contact “Tech Support” when an issue arises with their computer or one of their other gadgets.

As you probably know, calling Tech Support is usually about as much fun as having a tooth pulled without an injection of Novocain.

Well, truth be told, the Tech Support experience is often intentionally designed to be frustrating because some companies would rather have you resolve the issue on your own instead of utilizing their Support system.

Luckily, there are a few things you can try that just might help you resolve your issue without having to call Tech Support at all:  [Read more…]

12 recommended New Years Resolutions for staying safe in 2026

Posted on January 1, 2026

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Well, the year 2026 has arrived and I hope it turns out to be the best one ever for you.

As you know, hackers and scammers are busier than ever, always on the prowl for ways to steal your identity and separate you from your hard-earned money.

With that in mind, here are my recommended New Years Resolutions that can help protect you and your valuable assets (both tangible and otherwise) while you’re online: [Read more…]

4 ways to retrieve the files from an old PC’s hard drive

Posted on December 28, 2025

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It seems that every week I receive at least a couple of frantic emails asking me if there’s any way to retrieve the files from a computer’s hard drive after the machine has gone belly-up.

Luckily, many times the answer is YES!

I have covered each of the following methods before, but I thought it might be helpful if I simply list them all in a single post.  [Read more…]

Q&A: Do I need to back up my SSD like I did my hard drive?

Posted on December 21, 2025

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Question from Kyle:  The hard drive in my computer died and I replaced it with an SSD per your suggestion.

I’ve read that SSD’s are a lot more reliable than hard drives and that they rarely go bad.

My question is do I need to back up my SSD like I did my hard drive?  [Read more…]

How to fully protect your irreplaceable photos and documents

Posted on December 18, 2025

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I’m sure you’re aware that fires and other disasters destroy numerous homes and businesses across the country every year.

The total amount of property damage caused by these catastrophes boggles the mind, but in most cases insurance coverage helps the people affected at least rebuild their homes and businesses so they can move on with their lives.

Unfortunately, many families lose things that are even more precious to them than the structures they live and work in: All of their precious family photos and other irreplaceable documents. [Read more…]

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