Question from Judy L: I’ve been using Google Chrome as my primary web browser for about 3 months now and I really like it. But a couple of days ago it started taking forever to begin loading a web page. What could be causing this?
Rick’s answer: Judy, when you try loading a page, does it say “Resolving proxy” in the lower left-hand corner of the browser? If so (and I’m sure it probably does), something or someone has configured Chrome to access websites through a web proxy.
If you’re the only person that uses this computer I’m guessing that your system has malware on it that initiated the change without your knowledge. The first thing you need to do is adjust the settings in Chrome to prevent it from using a web proxy. Here’s how: [Read more…]