Your daily dose of practical, easy to follow tech tips!
There are few things in life more frustrating than having to place a call to Tech Support. No matter what, it seems like it’s always a hassle!
First, you have to spend a good chunk of your day on hold, then once your call is answered you have to endure a seemingly endless line of questions that have little to do with the problem at hand.
Being prepared can help take the sting out of the process. Here are a few tips for making your next Tech Support call as painless as possible: [Read more…]
If you use Facebook you’re probably used to receiving cute and funny videos in instant messages (IMs).
And of course there are political videos and a wide variety of other types of videos being shared via IMs as well.
Truth be told, we all get them on a regular basis.
Dozens of videos land in my IM inbox every day, but I never click on any of them. And I strongly recommend that you avoid clicking on them as well.
Many of these seemingly harmless videos are actually quite dangerous because they have viruses attached to them. If you take the bait and attempt to watch one of them, your computer or Android device could become infected. And that could easily ruin your entire day. [Read more…]
Question from Kevin: Can you settle an argument between me an my cousin?
I told him that smart phones are really just small computers that are designed to make phone calls.
He said that since you can’t install programs on them or hook them to printers and stuff they can’t really be considered computers.
I think I’m right, but so does he. In your opinion, which one of us is right? [Read more…]
Like most Americans you have probably had the unfortunate experience of having to wait on hold for what seemed like an eternity while customer service reps were “helping other customers”.
Most of us probably agree that calling customer service is about as pleasant as eating broken glass for breakfast, but what most folks don’t know is that it was intentionally designed to be that way.
Question from Tina: I currently use the Google Authenticator app on my phone to retrieve the Two-Factor Authentication codes for logging into my online accounts.
I’m getting ready to buy a new phone and I want to make sure I won’t do something that gets me logged out of my accounts with no way to retrieve the codes to log back in.
Is there a simple way to transfer the Google Authenticator app to a new phone without messing everything up in the process? [Read more…]