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My new ebook: “Master Guide to Making Windows 11 Safe, Secure & Private”

Posted on August 3, 2024

As you probably know, I have written numerous tips for securing Windows 11 from hacking attacks, viral infections and other potential threats as well as making your computing sessions as private as possible.

Your safety, security and privacy are very important to me. I know you could spend hours of your precious time going through my blog to find the recommended changes you need to make to your settings and the other tips I’ve made available, but I know there has to be a better way…  [Read more…]

Scam alert: Never supply your password in a phone call, email or text message

Posted on July 13, 2024

At least once or twice a month I’ll receive a frantic message from someone who has had one of their important accounts hacked after giving someone their password in a phone call, email or text message.

And truth be told, this should never, ever happen.  [Read more…]

The Role of ITIL in Digital Transformation

Posted on July 12, 2024

Knowing how to control IT services is like having a superpower in the fast-paced digital environment. Enter ITIL—short for Information Technology Infrastructure Library. But What is ITIL, and why is ITIL Certification the newest buzz?

ITIL is a set of best practices that help companies make their IT services more efficient. We’ll explore in this blog how ITIL serves as a secret weapon for bringing IT services into line with corporate objectives, improving service delivery and increasing efficiency of operations.

Stick around to see how ITIL might turn your digital game around and propel your company towards unprecedented success.  [Read more…]

Is this the most important technological breakthrough of our lifetimes?

Posted on July 10, 2024

Computer technology has changed so much since the “stone age” of personal computing (circa mid-1970s).

Back then our mass storage options consisted of cassette tapes that were slower than ice melting and 8 inch floppy disks that held just a few kilobytes of data each.

What’s more, those floppy drives and floppy disks were very expensive!

Today we have hard drives than can hold several terabytes of data and solid state drives (SSDs) that can swap data in and out of a computer’s RAM at breathtaking speeds.  [Read more…]

Q&A: What does the term ‘Social Engineering’ mean?

Posted on July 10, 2024

Question from Lona:  Hi, Rick. I have a really short question that I’d like to ask if you don’t mind.

What does the term “Social Engineering” mean? I keep hearing it but I don’t have a clue what it is.

Rick’s answer:  [Read more…]

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