Tech Questions & Answers Archives - Page 54 of 258

Q&A: Can I completely disable my laptop’s Power button?

Posted on December 11, 2023

Question from Eric: My laptop’s Power button is located on the keyboard and it looks just like a regular key. Just about every time I start typing I accidentally hit the Power button and it shuts the machine down.

No matter how hard I try to remember not to touch the Power button, I end up doing it anyway.

I know how to shut the computer down with the mouse so I don’t really need to use the Power button at all once the laptop has booted into Windows. Is there any way to disable it? [Read more…]

Q&A: How do I delete my LastPass account?

Posted on December 10, 2023

Question from Carol: I recently found out that LastPass has been hacked several times. That has me really nervous about using them.

I’m trying to delete my account but I can’t find a way to do it.

Can you give me directions for deleting my LastPass account? [Read more…]

Q&A: Can spilling something on a keyboard damage the entire computer?

Posted on December 9, 2023

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Question from Kayla: I spilled a large glass of coke all over my keyboard.

After I saw what I had done I immediately unplugged the power cable from the computer and disconnected the keyboard from the USB port.

I’m not worried about the keyboard since they’re so cheap, but it’s the tower that has me worried.

Do you think I can just buy a new keyboard and plug it in or do you recommend having the computer checked out by a repair shop first to make sure it’s not damaged? [Read more…]

Q&A: Why won’t my PC open this JPEG file?

Posted on December 7, 2023

Question from Aaron: I received a USB thumb drive in the mail. It was addressed to me but there was no return address.

Inside the envelope with the drive was a note saying the drive had a picture of my girlfriend with another guy.

I want to know who the guy is but I can’t open the JPEG file. When I click on it the screen just goes blank and I have to unplug the computer and restart it.

What am I doing wrong? [Read more…]

Q&A: Is the ‘setup.exe’ file in my Downloads folder a virus?

Posted on December 5, 2023

Question from Ramie: I downloaded a photo last night from one of the free photo websites that I use.

While I was retrieving the photo from the Downloads folder I noticed there was a file named setup.exe in there.

I haven’t downloaded a software program in well over a year so I don’t know how that file got in there.

Do you think it might be a virus?

[Read more…]