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Q&A: Can someone cause trouble for me if they know my IP address?

Posted on July 2, 2019

generic-ip-addressQuestion from Kailey.:  I need help, Rick.

Someone I don’t even know sent me a message on Facebook. He said he has my IP address and he’ll use it to get me into trouble if I don’t agree to accept his friend request.

I don’t know this man and I don’t want to become his friend. What kind of trouble can he cause for me if he really does know my IP address?

Rick’s answer:   [Read more…]

Q&A: Is it possible to recover the files from a drive that was formatted by accident?

Posted on June 30, 2019

Question from Jane C.:  I made a huge mistake Rick and I hope you can help me.

I accidentally clicked “Format” on the wrong drive and ended up formatting a USB flash drive with over 100 important photos on it!

Is there any way to “unformat” a drive that was formatted by mistake? Or maybe there’s some other way to retrieve the files?

I’ll be heartbroken if I’ve lost all those pictures!

Rick’s answer:   [Read more…]

Q&A: Is there a way for an Admin of a Facebook group to remove the group’s creator and ban him from the group?

Posted on June 22, 2019

Question from Kelly:  I’m an admin on a large Facebook group that now has over 60,000 members.

This is a wonderful group that discusses ways for people to assist loved ones who suffer from a certain debilitating disease.

The problem is the person that created the group (who is also an admin) has stopped making useful posts and now posts nothing but SPAM. I have a feeling he’s selling posts on the group to third-party businesses.

My question is do you know of a way to kick that person out of the group and ban him? Everything I’ve read says I can’t but I thought maybe you know of a way to do it.

Rick’s answer:  [Read more…]

Q&A: Can I remove the Xbox app from my Windows 10 PC?

Posted on June 9, 2019

Question from Phillip H.:  I really enjoy your site, Rick. I’ve learned a lot by reading your tips. I hope you can help me solve problem I’m having.

I just bought three new HP desktop computers for my office and they all have Windows 10 on them.

When I was setting them up I uninstalled several pre-installed apps that I know my employees won’t need. But there are a couple of apps that I can’t uninstall because I can’t find a way to do it.

My question is do you know of a way to remove an app besides right-clicking on it and clicking “Uninstall”? The one I’d really like to remove is the Xbox app because I don’t want it on my office computers.

Rick’s answer:   [Read more…]

Q&A: How can I get Google to stop putting pictures in my search suggestions?

Posted on June 7, 2019

Question from Jeanne:  Hi Rick. I really like your site and all the useful info you provide. I’ve really learned a lot about computers since I started following it.

I have a question that I hope you can answer for me.

When I got to work this morning and started using my computer I noticed that Google is now putting little pictures in the search suggestions when I type something into the address bar.

This isn’t good because I deal with the public and they can see my screen while I’m working. I’d hate for a “bad” picture to pop up while I’m searching for something and have them see it.

Is there any way I can turn that off to keep the pictures from popping up when I search?

Rick’s answer:  [Read more…]

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