Your daily dose of practical, easy to follow tech tips!
Question from Barbara: My computer has started giving me all kinds of pop-ups and taking me to the wrong web pages when I click a link in Firefox.
In other words, it’s acting really strange. I believe it might have viruses on it.
My boss told me that the Geek Squad at Best Buy will remove viruses for free. Is that true? [Read more…]
Note: The links in this post are affiliate links.
Viruses, trojans and other malware infections are spreading like wildfire these days.
And as you probably know, all of those nasties can allow identity thieves and scammers to steal your info without you even knowing about it.
There are a number of excellent anti-malware programs out there that can rid your computer of most of these exploits, but some infections are so insidious that they won’t even allow Windows to boot up.
And even when Windows somehow manages to boot up, the malware that has taken control of your computer will often prevent your anti-virus program from loading into memory or running correctly. [Read more…]
Question from Annika T.: During the last virus scan Norton found a couple of viruses and removed them. Now Internet Explorer won’t load any websites. All I get is a blank screen and a message saying the site might be down or something.
I know it’s not my Internet connection because Firefox still loads pages just fine. I really need to get IE back working again because I use it and Firefox together to use two Gmail accounts at the same time. Can you help me?
If it matters, my computer is running Windows 7 and Internet Explorer 11.
Rick’s answer: [Read more…]