Your daily dose of practical, easy to follow tech tips!
Question from Deneen L.: My husband and I recently moved into a new home that’s located in a very hilly area.
We both have iPhones but the Sprint/TMobile signal inside the house is very weak.
We sprung for Xfinity Internet when we moved in, but we’d rather not have to install a landline phone if we can help it.
Is there any way we can boost the weak cellular signal to a usable level?
Rick’s answer: [Read more…]
Sprint is now offering a full year of free cellular service to any DirecTV customer who switches from AT&T to Sprint between August 28 and September 30, 2015.
Now that AT&T has merged with DirecTV, Sprint is hoping to lure as many AT&T customers over to their side as they possibly can to combat the newly announced AT&T/DirecTV bundles.
The free service that Sprint is offering to DirecTV customers includes unlimited talk, unlimited text and 2 GB of data per line on up to five lines, all while on the Sprint network. [Read more…]
Sprint has just announced the roll-out of a $15 per month “Customer Loyalty Credit” for existing customers who wish to upgrade to the new iPhone 6.
The $15 credit will be applied directly to the customer’s monthly bill, effectively reducing the iPhone 6’s monthly lease fee from $20 to just $5.
The lease contracts signed under this plan will run for 24 months, after which the customer will need to choose between four options: [Read more…]
Question from Marnie H.: I have a Samsung Galaxy S3 from Sprint and I really like it. It’s currently insured, and if something were to happen to it I would want to get it fixed or replaced with another S3 instead of upgraded to a newer model.
My question is this: If I was to break my phone and they couldn’t fix it, would Sprint replace it with another Galaxy S3 or would they give me something newer?
Rick’s answer: Marnie, if something happened to your phone and it couldn’t be repaired, Sprint would replace it with another Galaxy S3 if one was available. My guess is they would probably have a stock of new and refurbished models on hand, but there are no guarantees.
If they didn’t have another S3 to give you, they would simply replace your phone with the next closest model (one that’s as good or better than the S3).
[Read more…]
If you’re a Sprint customer with an Android phone it’s a good bet that you sometimes find yourself in places where the Sprint signal is so weak that it’s unusable, yet just strong enough to prevent the phone from roaming, even when there is a strong roaming signal available. And if you’re like me, you don’t like it one bit.
In times past most Sprint phones had a setting that would allow you to force the phone into Roaming-Only mode in situations like the one above, but current models no longer have this feature. Why? Because Sprint doesn’t want to have to pay other carriers for allowing you to use their cell towers. Forcing their customers to remain on the Sprint network unless there is no Sprint signal available whatsoever saves the company a lot of money over the course of a month. [Read more…]