Want to get my easy to follow Tech Tips in your email?

Sign up for my daily Rick’s Tech Tips Newsletter!

---

Question from Louise:  I’m in serious trouble Rick, and I need your help ASAP.

Almost two weeks ago I heard my brother was in a car wreck and he wasn’t expected to live.

I grabbed a few things and threw them in a suitcase and flew out to Utah to try to see him before he passed away.

I didn’t make it in time to see him but I spent 5 days out there with my family and came back home the day after the funeral.

When I got home I saw that my house had been broken into and ransacked. They took almost everything of value including both of my computers and my iPad.

Can you help me with a serious problem I’m having with LastPass?  [Read more…]

Question from Dyan:  I’m in a world of hurt Rick and I desperately need your help!

I’ve forgotten the master password for my LastPass app and now I can’t log in to several of my online accounts.

I haven’t had to log into LastPass in quite a while and now that I need to I can’t remember the password.

I’ve managed to reset some of my passwords on the companies’ websites but there are a few that I can’t get to reset. And of course those are my most important accounts.

Can you help me?

[Read more…]

Question from Carol:  I recently found out that LastPass has been hacked several times. That has me really nervous about using them.

I’m trying to delete my account but I can’t find a way to do it.

Can you give me directions for deleting my LastPass account?  [Read more…]

Question from Nancy:  I have a big problem Rick, and I really need your help.

I tried logging into LastPass this morning and it wouldn’t let me. Every time I try it says my master password is incorrect even though I know it isn’t.

Do you know of any way I can get it to let me log back in?  [Read more…]