LastPass Archives - Rick's Daily Tips

Q&A: How do I recover a hijacked LastPass account?

Posted on March 8, 2022

Question from Louise: I’m in serious trouble Rick, and I need your help ASAP.

Almost two weeks ago I heard my brother was in a car wreck and he wasn’t expected to live.

I grabbed a few things and threw them in a suitcase and flew out to Utah to try to see him before he passed away.

I didn’t make it in time to see him but I spent 5 days out there with my family and came back home the day after the funeral.

When I got home I saw that my house had been broken into and ransacked. They took almost everything of value including both of my computers and my iPad.

Can you help me with a serious problem I’m having with LastPass? [Read more…]

Q&A: How can I get back into LastPass when I can’t reset the Master Password?

Posted on December 25, 2021

Question from Nancy: I have a big problem Rick, and I really need your help.

I tried logging into LastPass this morning and it wouldn’t let me. Every time I try it says my master password is incorrect even though I know it isn’t.

Do you know of any way I can get it to let me log back in? [Read more…]

Q&A: Can you help me reset my LastPass master password?

Posted on July 16, 2021

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Question from Dyan: I’m in a world of hurt Rick and I desperately need your help!

I’ve forgotten the master password for my LastPass app and now I can’t log in to several of my online accounts.

I haven’t had to log into LastPass in quite a while and now that I need to I can’t remember the password.

I’ve managed to reset some of my passwords on the companies’ websites but there are a few that I can’t get to reset. And of course those are my most important accounts.

Can you help me?

[Read more…]

Q&A: How do I delete my LastPass account?

Posted on February 21, 2021

Question from Carol: I just found out that LastPass is going to start charging me because I use it on both my laptop and my phone.

I don’t want to pay their fee so I’ve stopped using it.

Can you give me directions for deleting my LastPass account?

Rick’s answer: [Read more…]

Yet another security flaw found in LastPass password manager

Posted on April 5, 2017

I’ve written before about the dangers of trusting a password manager to keep your passwords and the online accounts they correspond with secure.

Well, here’s yet another example that illustrates why I believe password managers are inherently risky.

One of the researchers with Google’s Project Zero has discovered and reported a very serious security flaw in one of the browser extensions that supports the popular LastPass password manager service.

According to the Google researcher, this flaw could potentially allow a hacker to insert malicious code into the flawed browser extension and steal your passwords – the very thing a password manager is supposed to prevent. [Read more…]