Your daily dose of practical, easy to follow tech tips!
Question from Nancy: I have a big problem Rick, and I really need your help.
I tried logging into LastPass this morning and it wouldn’t let me. Every time I try it says my master password is incorrect even though I know it isn’t.
Do you know of any way I can get it to let me log back in? [Read more…]
Regular readers of this blog and my Daily Tech Tips Newsletter know I’m always warning everyone about the grave dangers of using any type of password manager.
If you’re unfamiliar with the warnings I’ve issued in the past you’ll find them right here.
Well, LastPass just suffered yet another successful hack attack, and for the first time the hackers managed to steal tons of user data – including actual encrypted customer password vaults. [Read more…]
Question from Louise: I’m in serious trouble Rick, and I need your help ASAP.
Almost two weeks ago I heard my brother was in a car wreck and he wasn’t expected to live.
I grabbed a few things and threw them in a suitcase and flew out to Utah to try to see him before he passed away.
I didn’t make it in time to see him but I spent 5 days out there with my family and came back home the day after the funeral.
When I got home I saw that my house had been broken into and ransacked. They took almost everything of value including both of my computers and my iPad.
Can you help me with a serious problem I’m having with LastPass? [Read more…]
Question from Dyan: I’m in a world of hurt Rick and I desperately need your help!
I’ve forgotten the master password for my LastPass app and now I can’t log in to several of my online accounts.
I haven’t had to log into LastPass in quite a while and now that I need to I can’t remember the password.
I’ve managed to reset some of my passwords on the companies’ websites but there are a few that I can’t get to reset. And of course those are my most important accounts.
Can you help me?
Question from Carol: I just found out that LastPass is going to start charging me because I use it on both my laptop and my phone.
I don’t want to pay their fee so I’ve stopped using it.
Can you give me directions for deleting my LastPass account?
Rick’s answer: [Read more…]