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Q&A: Why does the sound stop working when I rest my hand on my laptop?

Posted on August 19, 2013

lenovo-y500Question from Darrell F.:  Rick, I have a two month old Lenovo Y500 laptop that works great except for one problem…

When I rest my hands on the computer to type something on the keyboard, the sound cuts completely out just as if I had clicked the “Mute” button. When I remove my hands the sound immediately starts working again. Is this something that I can fix myself?

Rick’s answer:   [Read more…]






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