Your daily dose of practical, easy to follow tech tips!
Question from Kim: I have a 2 year old Windows laptop that appears to be infected with viruses because it acts weird all the time and it runs really slow.
Also, my Norton software keeps finding two viruses that it can’t remove and I don’t know what to do next.
I’ve heard that resetting Windows will remove all the viruses from the system. Is that true or do you think I should just break down and buy a new laptop?
If you think I can just do the reset can you tell me how do to it? [Read more…]
I received three emails yesterday from folks wanting to know how to reset their LG G4 smart phones back to their factory default settings.
I don’t know yet whether there is something going on with the G4, but I thought I should write a post explaining how to reset it just in case. All you have to do is follow the steps detailed below. [Read more…]
Today’s smart phones are actually small, but powerful hand-held computers that are subject to all the annoyances and dangers that can afflict their larger cousins like laptops and desktop PCs.
Indeed, phones often become bloated with unnecessary apps and corrupted files. And unfortunately, they can even become infected with malware.
Fantastic apps like Lookout Mobile Security and Clean Master can help keep your phone free of malware, bloatware and other junk, but phones can still occasionally get so messed up and unstable that they become virtually unusable. And in extreme instances, they even lock up completely.
When situations like these arise, the best (and sometimes only) option is to simply do a factory reset on the phone and start over from scratch. But what if you don’t know how to do a factory reset on your particular phone? [Read more…]
Question from Adrianna: I bought my daughter a Droid Ultra for Christmas, and she has already downloaded so much stuff onto it that it’s become unstable, and at times completely unresponsive.
I tried uninstalling a bunch of the apps, but that didn’t help. Most of the ones that are still on there came pre-installed on the phone, and it won’t let me delete them.
I’d like to just reset the phone back to its factory settings, but she has already lost the instruction book. Can you tell me how to reset it?
Rick’s answer: [Read more…]