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You are here: Home / Smart Phone Tips / How to reset your LG G4 smart phone back to the factory default settings

How to reset your LG G4 smart phone back to the factory default settings

Posted on November 11, 2015

lg-g4I received three emails yesterday from folks wanting to know how to reset their LG G4 smart phones back to their factory default settings.

I don’t know yet whether there is something going on with the G4, but I thought I should write a post explaining how to reset it just in case. All you have to do is follow the steps detailed below. 

Note: I like to refer a factory reset as “the nuclear option” because it will wipe out all of your phone’s custom settings. If your phone becomes unresponsive, I recommend trying a “soft reset” first to make sure the issue isn’t being caused by a temporary glitch.

To perform a soft reset, simply press and hold the Power button until the phone powers down.

If the problem occurs again after performing a soft reset, you can go ahead and follow through with a factory reset. There are two ways to accomplish a factory reset depending on whether your G4 is up and running or powered off:

If your phone is powered off…

1 –  Simultaneously press and hold the Power and Volume Down buttons until the “System Recovery” menu appears on the screen, then release the bottons.

2 – Using the Volume Down button, scroll down to the “Factory data reset” option, then press the Power button to select it.

3 – Select Yes to confirm that you want to reset the phone back to its factory defaults.

If your phone is powered up and responding to your taps and swipes…

1 – Tap the Apps icon.

2 – Tap the “gear” shaped Settings icon.

3 – Tap Backup & reset.

4 – Tap Factory data reset.

5 – Tap Reset phone.

6 – Tap Delete all.

7 – Tap OK.

 






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