Question from Brenda M.:  I took my laptop to the shop because the screen stopped lighting up. They checked it out and told me the screen was bad.

They said it would cost almost $200 to replace the screen. I told them I couldn’t afford that so they told me I could still use the laptop by hooking up an external monitor.

I bought a monitor a new monitor and hooked it up to the laptop with a VGA cable, but I can’t get the monitor to show anything besides a blank screen.

How can I get the external monitor to work this laptop?

It’s a Lenovo that has been upgraded to Windows 10 and the monitor is a Dell 23″ LED display.

Rick’s answer:   [Read more…]

Question from Candice W.:  I just bought a 23″ flat screen monitor to use with my Dell laptop.

The laptop has Windows 10 on it.

I connected the monitor to the laptop with an HDMI cable, but when I load programs they still show up on the laptop screen.

I’d like to make the external monitor the main screen. How do I set it up like that?

Rick’s answer:   [Read more…]