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Question from Lisa: My ex-husband keeps changing the password to my Facebook account and logging into it to send nasty messages to my friends, and it’s causing me a lot of problems.
He even sends messages to my mom!
I don’t know how he’s managing to change my password. How can I stop him from doing that and logging into my Facebook account?
Rick’s answer: Lisa, it sounds to me like your ex-husband has access to the email account that is associated with your Facebook account since Facebook sends password reset emails to your registered email address.
Therefore, the first thing you should do is choose a strong password for that email account and enable Two-Factor Authentication on it to prevent him from accessing your emails.
Next, I recommend that you follow the directions in this post to enable Two-Factor Authentication on your Facebook account.
After you have enabled Two-Factor Authentication, even if your ex knows your password he will also need physical access to your mobile phone in order to log into your Facebook account.
After you have changed the password on your email account AND enabled Two-Factor Authentication on your Facebook account, go ahead and change your Facebook password again just to be on the safe side.
That’s all there is to it Lisa. The steps listed above should prevent your ex-husband from logging into your Facebook account again in the future. Good luck!
Update from Lisa: I did things you suggested and it seems to have worked. He hasn’t broken into my account in three days and he used to do it multiple times a day. Thanks for your help.
Bonus tip: This post explains how to prevent hackers from gaining access to your Facebook account.