Your daily dose of practical, easy to follow tech tips!
At least once or twice a month I’ll receive a frantic message from someone who has had one of their important accounts hacked after giving someone their password in a phone call, email or text message.
And truth be told, this should never, ever happen. [Read more…]
Knowing how to control IT services is like having a superpower in the fast-paced digital environment. Enter ITIL—short for Information Technology Infrastructure Library. But What is ITIL, and why is ITIL Certification the newest buzz?
ITIL is a set of best practices that help companies make their IT services more efficient. We’ll explore in this blog how ITIL serves as a secret weapon for bringing IT services into line with corporate objectives, improving service delivery and increasing efficiency of operations.
Stick around to see how ITIL might turn your digital game around and propel your company towards unprecedented success. [Read more…]
Computer technology has changed so much since the “stone age” of personal computing (circa mid-1970s).
Back then our mass storage options consisted of cassette tapes that were slower than ice melting and 8 inch floppy disks that held just a few kilobytes of data each.
What’s more, those floppy drives and floppy disks were very expensive!
Today we have hard drives than can hold several terabytes of data and solid state drives (SSDs) that can swap data in and out of a computer’s RAM at breathtaking speeds. [Read more…]
Question from Lona: Hi, Rick. I have a really short question that I’d like to ask if you don’t mind.
What does the term “Social Engineering” mean? I keep hearing it but I don’t have a clue what it is.
Rick’s answer: [Read more…]
Smartphones are everywhere these days.
In fact, you probably have one in your pocket or purse right this very minute.
Have you ever stopped to think about what could happen if your phone ever gets lost or stolen?