Hello everyone! I hope you all had a fantastic week!

I receive hundreds of tech questions in my email inbox every week, and the one I seem to get asked most often is how to retrieve the files from the hard drive after a PC goes belly-up. The answer always depends on which part of the computer has failed.

If the hard drive itself is the component that died, you’ll have to either send the drive off to a data recovery service or purchase a data recovery software utility and attempt to recover the files yourself. This blog post gives more information on both of those options.  [Read more…]

Windows 10 has now been out for well over a month, and I believe most of the bugs and kinks have been worked out by now.

If your PC is running either Windows 7 or Windows 8.1, you can give Windows 10 a try for free. If you don’t like it you’ll have 30 days to roll back to your previous Windows version.

You can install the free Windows 10 upgrade by clicking the “Get Windows Now” icon located in the lower right-hand corner of your screen. If you don’t see the icon, make sure you have installed all available Windows updates, then look for the icon again. It should be there.  [Read more…]