Question from Donna: I have a co-worker who said she often uses the free Xfinity WiFi hotspots to access the Internet every time she goes to the beach.
She said Xfinity has hotspots just about everywhere so there might be one I can use when I visit my mom in Cleveland.
Can I use these Xfinity hotspots while I’m at my mom’s house?
Rick’s answer: Donna, your friend was right about Xfinity having a lot of Wi-Fi hotspots around the country. In fact, there are literally millions of them.
The answer to your question depends on whether you and/or your mom are Xfinity customers and what type of Xfinity services you are subscribed to.
There are basically two things you need to know about potentially using one of Xfinity’s WiFi hotspots while you’re visiting your mom:
1 – There’s no guarantee that you’ll be able to access one of them from your mom’s house.
2 – Xfinity hotspots are usually not available to those who aren’t current Xfinity customers.
Unfortunately, there’s nothing you can do if number #1 doesn’t work out. After all, it’s impossible to connect to a network that simply doesn’t exist in your area.
This support article on the Xfinity website have more information about what you’ll need to do in order to use one of Xfinity’s Wi-Fi hotspots.
This page features a handy tool for locating the nearest Xfinity Wi-Fi hotspots simply by entering a zip code (you’ll have to scroll down to see it).
Bottom line: Certain Xfinity subscribers (and their guests) can use any of the millions of Xfinity Wi-Fi hotspots for free. The links above should help you determine whether you’ll be able to use one at your mom’s Cleveland home.
I hope this helps, Donna. Good luck!