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Question from Barbara E.: Rick, my two year old laptop wouldn’t come on the other day so I took it to the Geek Squad to have it checked out.
Long story short, they said the motherboard was bad and that it wasn’t worth fixing, so I bought a new laptop.
The problem is I have literally thousands of photos on the dead laptop’s hard drive that I desperately need to get off of it and onto my new Laptop.
The Geek Squad said they can do it but it’ll cost me 1/3 what I paid for the new computer!
I really can’t afford to pay that much, but I REALLY need my pictures. Do you know of a way that I can retrieve the photos myself? If you can tell me how I’ll be forever grateful!!
Rick’s answer: Barbara, assuming that the hard drive in your old laptop still works (and it most likely does), you should be able to transfer the photos and other files on it onto your new laptop’s hard drive. Here’s how:
1 – Purchase an inexpensive SATA/IDE to USB Adapter. There are plenty of them to choose from, but I use and recommend this one.
2 – Remove the hard drive from the dead computer. Simply turn the laptop over and remove the plastic cover from the hard drive bay, then remove the tiny screw(s) holding the drive in place and gently, but firmly pull it free from the connector.
3 – Plug the SATA end of the SATA/IDE to USB Adapter into the hard drive and then plug the USB end into an unused USB port on the new laptop. You have effectively just connected the old drive to the laptop as an external USB hard drive.
4 – Boot the laptop into Windows, then press the Windows+E key combination to open the ‘Computer’ dialog box.
5 – Double-click the icon that represents the old hard drive and navigate to the folder(s) containing your photos.
6 – Copy the entire folder(s) onto the laptop’s internal hard drive.
7 – At this point you can either place the old hard drive on a shelf and save it for use as a backup drive or leave it connected to the laptop and use it as an external USB hard drive!
I hope this helps Barbara. Let me know if you run into any trouble or need assistance in any way.
Bonus tip #1: Most people are able to successfully recover their files by following the steps I listed above.
However, if you’d rather not attempt it yourself, I’ll be glad to recover your photos and other files for you. Click here for details.
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