Question from Mark V.:  I bought a brand new Toshiba Satellite C55-A laptop from Best Buy a couple of months ago, then had to go out of town on business for 6 weeks before I could even open the box and try it out.

When I got back home I hooked it up and found out that the Wi-Fi connection is really SLOW!!! I know it’s not a weak signal from the router because both my 5 year old HP laptop and my iPad 4 get great wireless speeds in every part of the house.

I’ve tried everything I can think of, including resetting Windows 8 to the factory default. No luck!! Any ideas? Neither Toshiba nor Best Buy were any help at all since I had to wait so long to try it out!

Rick’s answer:   [Read more…]