Artificial Intelligence, or AI in short, is not just a buzzword of the future but has become very much integral in most industries today on how they conduct their operations.

In travel agencies, AI transforms customer experiences, making these services wiser to meet ever-growing expectations.

This article explains the role of AI in applications developed for travel agencies, its contribution to improving customer journeys, and why AI is a must-have for any agency that wants to keep up with the competition.  [Read more…]