Question from Billy P.:  I dropped my Surface Pro 3 a few days ago and it shut off when it hit the floor.

I thought I had destroyed it for good but when I pressed the power button it started up just fine.

I used it three days in a row and everything seemed normal but last night I turned it on and nothing happened. No lights, no sounds, no nothing.

I’m hoping this is just a simple fix since it worked ok for a while after I dropped it.

Can you tell me how to get the back off of it and what to check once I get it opened up?

Rick’s answer:  [Read more…]