Question from Gina:  Hi Rick. I need help!!! I have an LG G3 phone with 4G-LTE. For the last few days I’ve been unable to connect to the Internet over the Sprint network.

The phone gives me an error message stating that it’s unable to connect to the network. I can make and receive phone calls just fine and I can use the Internet with Wi-Fi. It just won’t connect to the Sprint network.

I’ve checked all the settings and nothing seems to be set incorrectly. Can you tell me how to fix this?

Rick’s answer:   [Read more…]