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Question from Barbara E.:  Rick, my two year old laptop wouldn’t come on the other day so I took it to the Geek Squad to have it checked out.

Long story short, they said the motherboard was bad and that it wasn’t worth fixing, so I bought a new laptop.

The problem is I have literally thousands of photos on the dead laptop’s hard drive that I desperately need to get off of it and onto my new Laptop.

The Geek Squad said they can do it but it’ll cost me 1/3 what I paid for the new computer!

I really can’t afford to pay that much, but I REALLY need my pictures. Do you know of a way that I can retrieve the photos myself? If you can tell me how I’ll be forever grateful!!

Rick’s answer:   [Read more…]