Question from Larry V.:  Rick, I have a Dell Dimension 3100 (Windows XP) that’s served me quite well over the years, but when I turned it on yesterday morning it wouldn’t connect to the Internet.

When I plug in the cable from the router it recognizes it and says it’s connected at 100 Mbs, but I can’t access any websites, check for system updates, or do anything else that requires an Internet connection. Do you think it might be a hardware problem?

Rick’s answer:   [Read more…]