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Q&A: Do I need a new battery for my laptop?

Posted on March 23, 2018

(#ad)

Question from Ann H.:  Hi Rick. I have an 8 year old HP ENVY 14 laptop.

It worked fine until a few days ago when it stopped charging the battery. The computer works fine as long as it’s plugged in, but dies immediately if I unplug it.

How can I figure out if it’s the charger or the battery that needs to be replaced?

Rick’s answer:   [Read more…]




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