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Q&A: Does the ‘Geek Squad’ do free virus removal?

Posted on November 6, 2023

Question from Barbara:  My computer has started giving me all kinds of pop-ups and taking me to the wrong web pages when I click a link in Firefox.

In other words, it’s acting really strange. I believe it might have viruses on it.

My boss told me that the Geek Squad at Best Buy will remove viruses for free. Is that true?  [Read more…]

Opinion: The FBI shouldn’t be doing this…

Posted on September 27, 2020

Have you ever taken your computer into Best Buy to have their “Geek Squad” crew check it out and repair it if needed?

If so, the computer technician who worked on your machine probably searched your hard drive to see if there was any child pornography on it.

And guess what? Had they found some the FBI would likely have paid them to turn you in.

You’re probably thinking that having computer techs help the FBI catch people who create, distribute and view child pornography is a good thing, and I certainly don’t disagree. But I do believe it’s a very bad idea for the FBI to be paying them to do it.  [Read more…]






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