Question from Anthony H:  Rick, I have a favorite program that I’ve been using for many years, but they haven’t updated it since 2006 and it sometimes freezes up on me in Windows 7.

When the program freezes my mouse does too, and the only way to proceed is to unplug the power cable. I really don’t like doing that cause I’m afraid it’ll damage my PC. Is there any way to exit that program gracefully when it freezes using just the keyboard?

Rick’s answer:  Hi Anthony. My first suggestion would be to ditch that old, no longer supported program and try to find a modern equivalent that won’t crash your computer when you use it. That being said, I understand completely why you’d rather not do that. In fact, I have a couple of programs on my Windows 7 PC that were released long before yours was and I won’t part with them until I absolutely have to!

To answer your question, there is indeed a way to “kill” a frozen program using just the keyboard. Follow these steps:  [Read more…]