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Q&A: Why won’t my monitor work at the correct resolution?

Posted on September 16, 2021

Question from Carol:  My computer (Dell desktop with Windows 10) installed an update a few days ago and after it rebooted the screen was all out of whack.

Everything looks so ugly now. The text is really big and the icons are scattered all over the place.

My monitor is a 23″ Dell S2316M. It’s always worked at its maximum resolution of 1920 x 1080 before but the update changed it to 1024 x 768.

The problem is there doesn’t seem to be any way to change it back.

How can I fix this?  [Read more…]

Q&A: Can you help me find a Windows 10 printer driver for my printer?

Posted on June 13, 2020

Question from Sara J.:  I recently bought a new Windows 10 computer to replace my old Windows 7 machine.

Today I tried using my Lexmark printer with the new computer for the first time but it’s not working right.

When I try to print something the printer makes a clicking noise like it’s going to start printing but it never prints anything.

I think I might need to download a new printer driver but the latest driver that’s listed on the Lexmark website is for Windows 8.1.

Can you help me find a Windows 10 driver for this printer? It’s been a good one and I’d like to keep using it if I can.

Thanks in advance for your help.

Rick’s answer:   [Read more…]




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