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Q&A: How can I check my computer’s RAM for problems?

Posted on December 22, 2020

Question from Mac G.:  I have a four year old Acer laptop that recently started crashing to blue screens at random times.

A first it would only happen about once or twice a month but now they’re popping up at least once a day.

I thought it might be a software issue so I followed your instructions for resetting Windows 10 but that didn’t help. The blue screens continued popping up even with no programs installed.

My next thought is maybe my computer has a RAM chip that went bad.

First of all, what are your thoughts about the possibility of bad RAM being the problem?

And second, if you do suspect a RAM problem how’s the best way to check the RAM to see if it’s in fact bad?

Rick’s answer:  [Read more…]

Q&A: Does my computer have a bad RAM stick?

Posted on November 21, 2020

Question from Aaron G.:  My computer (Dell desktop with Windows 10) has started crashing at random times and displaying a blue screen with an error message.

The error message always says the PC ran into a problem and it needs to restart.

This line is always at the bottom of the error screen:

Stop Code MEMORY MANAGEMENT

Does that mean my computer has a bad RAM stick?

I took a picture of the error message with my phone and attached it to this email. Can you take a look at it and tell me what I need to do? Thanks.

Rick’s answer:  [Read more…]

Q&A: How can I stop my PC from rebooting at random times?

Posted on March 2, 2017

Windows-10-logoQuestion from Ben K.:  I need your help with a problem with my Acer desktop computer.

I upgraded it from Windows 7 to Windows 10 a while back and ever since then the machine has been rebooting at random times.

I’ve tried doing several System Restores and even Refreshed my current Windows installation, but neither of those tasks have fixed the problem.

Can you please tell me what I need to do stop my PC from randomly rebooting? I need to get this fixed ASAP or else I’ll have no choice but to take it into a shop for repairs. Thanks so much for your assistance!

Rick’s answer:   [Read more…]

Dreaded BSOD makes leap from Windows PCs to the iPhone 5S

Posted on October 14, 2013

bsodAnyone who has used a Microsoft Windows based PC for more than a few days has probably experienced the dreaded “Blue Screen of Death” at one time or another.

When one is greeted with a “BSOD”, the screen turns blue and displays a cryptic error message that even Bill Gates himself just might need an interpreter to understand. Oh, and then your PC sort of locks up on you, requiring a reboot before you can do anything else with it!  [Read more…]




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