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You are here: Home / Smart Phone Tips / How to add extensions to numbers in your smart phone’s address book

How to add extensions to numbers in your smart phone’s address book

Posted on November 1, 2015

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iphoneDo you make frequent calls to someone at a business where you have to enter an extension number in order to reach that person? If so, you can easily append the extension right to the end of the number so you won’t have to enter it every time you call.

I’ll explain how to do that, but first we need to discuss two common ways that switchboards handle calls to extensions:

1 – Most switchboards will answer your call and give you a list of menu options. If you know the extension number of the person you wish to speak with, you can dial it at any time without waiting for the message/menu to finish “talking”.

2 – Other switchboards require you to listen to the entire recorded message/menu before entering the extension number.

With that preliminary discussion out of the way, here’s how to append an extension number directly to the end of a telephone number on your smart phone: 

1 – If the switchboard at the business you’re calling allows you to enter the extension number at any time, simply add a comma followed by the extension number to the end of the phone number. For example, if you need to dial 555-555-1234 and then the extension 206, you’d enter the number like this:

ext1

2 – If the switchboard requires you to listen to the entire message before entering the extension, use a semi-colon in place of the comma. In this case, the number you enter would look like this:

ext2

Note: If you use the semi-colon instead of the comma, a box will pop up with the extension already inside it. All you have to do us listen to the message, then tap Send Now (Android) or Dial (iPhone) at the appropriate time in order to complete the call.

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