Question from Carol K.:  I have an older 120GB external USB hard drive that I’ve used for years with my Dell desktop PC.

The Dell bit the dust a couple of weeks ago and I replaced it with a 3 year old Acer laptop that my son gave me after he bought a new one.

The problem I’m having is the old external drive has a bunch of files on it that I really need to access with the laptop, but I can’t get the drive to show up in Windows Explorer.

I know the drive itself is still working because it works fine when I plug it into my computer at work. I’m hoping you can tell me what I need to do to get my old USB hard drive to work with the Acer laptop?

Rick’s answer:   [Read more…]