Question from Rita J:  Hi Rick. I hope you can help me, and I really could use a quick answer.

I received an email that appears to be from PayPal. It says a buyer has sent me $68.56 for an item that was purchased from my Etsy store.

The email has the PayPal logo and email address on it, and $68.56 is exactly what I usually receive for one of my items after adding the shipping fee.

The thing is, the email said the money has been deducted from the buyer’s account and it will be placed in my account after the item has been shipped. It also has a form for entering a UPS or Fedex tracking number.

When I log into my PayPal account I can’t find anything related to this transaction.

I’m at a loss as to what to do. If this is a legitimate order I want to ship the merchandise right away. But something just doesn’t seem right about this.

Please help!! Thanks.

Rick’s answer:  [Read more…]