Information technology has become an essential prerequisite that is part and parcel of the modern business environment especially due to the rapid development of information technology. From providing a means of good communication or means of handling information storage, IT systems have gone central in any organization

With the increasing concern toward efficient management of information technology there is added emphasis on the need for professionals with the right skills. This is where ITIL certification is useful as being an international standard for IT service management (ITSM).  [Read more…]