Unfortunately, Internet outages are to be expected from time to time.

Storms knock down transmission lines, backbone cables get cut via construction mishaps, routing and switching gear go belly up… the reasons for Internet outages are many.

The thing is, when your Internet stops working it can be hard to determine whether the problem is an actual Internet outage or an issue you’re having with your own modem, your router and/or your connected devices.  [Read more…]