ink cartridges Archives - Rick's Daily Tips

HP releases firmware update to reverse ban on third-party ink cartridges

Posted on October 13, 2016

Back in September HP stealthily released a new firmware update that blocks the use of third-party ink cartridges in some HP Officejet printers.

Customer backlash was quick and fierce, prompting HP to apologize and pledge to remove the ban just a few days later.

At the time, they said a new firmware update to reverse the ban would be released in the near future. As promised, the company has now released the new firmware update.

If you own an HP Officejet printer that was affected by the third-party ink cartridge ban, you should now be able to download and install the “ban reversal” update. Here’s how: [Read more…]

Q&A: Why do I get an erroneous “Out of Ink” error when using refilled ink cartridges?

Posted on July 5, 2015

Question from Alice S.: I went to buy new ink cartridges for my Canon MP495 printer, and while searching for the right cartridges I happened to notice that the store also sells refilled ink cartridges.

The prices of the refills were about half the price of new ones so I decided to give them a try. When I got home I installed the refilled cartridges and began printing several documents that I really need to get printed.

At first everything was fine, but after a few pages had been printed an error message popped up on the screen telling me the printer was out of ink and that I needed to order more. I know that both cartridges have plenty of ink, so why is the computer telling me otherwise?

Rick’s answer: [Read more…]